Technical Support

If you have any problems with our software you can contact our tech support by emailing {{support_email}}.

Please, make sure you tell us as much information as you can about the problem you are experiencing, including any error or warning messages that may have been displayed.

Inform us about the following:

  • Software version (from About dialog);
  • Where did you get our software (http or ftp site);
  • Windows or Mac OS version
  • Description of your problem (as much information as possible to retrieve the problem).

We’ll try to help you as fast as possible, usually in one or two business days.


You can reach us at:

  • WWW:
  • E-mail:

We are always interested in:

  • your opinion about our products;
  • business proposals;
  • anything that helps us to develop better software.